Privacy Policy
Effective Date: 09 August 2026
Welcome to ShopC. ShopC is an e-commerce marketplace platform that enables users to browse, purchase, and sell products online. We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile website, applications, or use any of our services.
By using ShopC, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
When you create an account, place an order, become a vendor, contact us, or use our services, we may collect:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Date of birth (optional)
- Government identification details (for vendor verification, if required)
- Bank account or payment settlement details (for vendors)
- Profile photo (optional)
B. Payment Information
Payments are processed through secure third-party payment gateways. ShopC does not store your complete debit card, credit card, UPI PIN, CVV, or banking password.
C. Automatically Collected Information
We may automatically collect:
- IP address
- Device type
- Browser type and version
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process orders and payments
- Deliver products and services
- Provide customer support
- Verify vendors and prevent fraud
- Improve website performance and user experience
- Send order updates, invoices, and service notifications
- Inform you about offers, promotions, and new features
- Comply with legal and regulatory obligations
3. Vendor Information
If you register as a seller/vendor, we may collect business-related information such as:
- Business name
- GST number (if applicable)
- PAN details
- Bank account details for settlements
- Business address and contact details
Vendor information may be displayed publicly where necessary for marketplace operations.
4. Cookies and Tracking Technologies
ShopC uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze traffic and usage patterns
- Improve security
- Personalize content and offers
You may disable cookies through your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Payment gateway providers
- Delivery and logistics partners
- Vendor partners involved in fulfilling your order
- Technology and hosting service providers
- Legal authorities when required by law
- Professional advisors such as auditors, lawyers, or accountants
All third parties are expected to protect your information and use it only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Resolve disputes
- Enforce our agreements
- Comply with legal, tax, and accounting obligations
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your profile
- Request deletion of your account
- Withdraw marketing consent
- Request a copy of your data
To exercise these rights, contact us using the details below.
9. Marketing Communications
You may opt out of promotional emails or SMS messages by using the unsubscribe link in our communications or by contacting us. Transactional messages related to orders and account activity may still be sent.
10. Children’s Privacy
ShopC is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.
12. International Users
If you access ShopC from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. By using the platform, you consent to such transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Continued use of the platform after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
ShopC
Website: https://www.shopc.online
Email: support@shopc.online
By using ShopC, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.